Paid Social Account Manager | Up to £26,250 | Fully Remote or Hybrid | Cambridge

Updated: May 10

Company Profile;

The agency we are partnered with are specialists within the e-commerce and retail industries. They work with huge brands across the globe on exciting projects and campaigns also proud winners of multiple awards including top employer award for SMEs. This is an outstanding business to be a part of. Offering the potential of fully remote working for candidates based across the UK, check out the below and give us a call!

The Paid Social Account Manager Role;

As a paid social account manager, you will be tasked with the active running and ownership of select client accounts. You will work to ensure delivery of the best account performance, excellent customer service, and client satisfaction and ultimately ensuring client retention on assigned clients.

Account management:

● Ensure the day-to-day delivery and success of activity for a select number of clients.

● Create short and long-term strategy roadmaps for assigned clients.

● Project manage (or execute) roadmap projects.

● Use your digital marketing knowledge to structure clients for growth.

● Delivery of agreed services to assigned clients.

Activity management:

● Run digital marketing activity in your channel, working towards set KPI targets.

● Monitor activity, auditing, and optimising for maximum performance.

● Run digital marketing activity using advanced tactics and strategies.

Client communication:

● First point of contact for assigned client accounts.

● Proactive communication, inspiring trust, and building a good relationship.

● Send weekly reports, chair weekly calls with clients and relevant internal team members.

● Troubleshoot client requests to ensure any issues are resolved in a timely manner.


● Internal training programs to stay on top of the latest digital skills and trends.

● Create and engage with your OKRs to drive forward your personal development.

● Train in the use of our in-house technology or third-party solutions.

Your experience and competencies;

● Great knowledge of PPC, Paid Social or Affiliate marketing

● Experience of working in a team

● Digital marketing awareness

● Working in a customer-facing/customer service environment

Your Benefits and Allowances;

· Pension with a 4% in from employee and they will match it

· Access to Spill - Professional Therapist Sessions

· Enhanced maternity pay and shared parental leave schemes - Family Friendly

· Broadband cashback

· Employee assistance line

· Employee Referral Scheme - £100 vouchers if we hire someone you recommend

· Headspace App for free

· Paid sick leave

· Internal Academy training program

· Access to external training

· Social events quarterly - Remote based (within work time)

· Wellness Team and quarterly wellness activities - Remote based (within work time)

· Working from home allowance

· Additional Paid leave for Covid

When applying for this role please state where you’re currently based, which locations you are happy to commute to, and upload a Microsoft Word version of your CV excluding imagery.

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