E-Commerce Marketplace Operations Manager | Up to £65k | Remote

Updated: May 10

Company Profile;

A specialist agency in a booming sector of e-commerce, are looking for a Marketplace Operations Manager. They provide a range of growth and operational services to enterprise global brands. They are system agnostic, have their own proprietary software launching this year, and offer a range of managed services. Striving to be an invaluable extension of their clients’ teams, providing expertise, consultancy, strategy, and operational muscle for efficiency and growth.

An awesome team to work with, they’re fun, understanding, flexible, and pragmatic and believe strongly in a work-life balance.

The Marketplace Operations Manager Role;

This role is to lead and manage junior staff towards a series of project goals and ongoing routines. You will be expected to manage prioritization and regularly communicate with key client stakeholders and internal team members.

You’ll be good at figuring out problems and documenting solutions for others to then execute, as well as carrying out work directly for client needs. You should be comfortable learning new systems, e-commerce tools and embracing new challenges.

This role is about operational project management. You will not be engaging in marketing and advertising topics, however, working knowledge of them is a plus.

Your experience and competencies;

  • A natural problem solver, who appreciates bringing order to chaos.

  • Excellent operational knowledge of marketplace channels Amazon and eBay (more channels the merrier)

  • Excellent product data management and excel manipulation skills

  • Excellent analytical skills

  • Excellent attention to detail

  • Excellent critical thinking

  • Good soft skills and project management

  • Good team leadership skills and able to train, manage and lead junior staff towards goals and deadlines

  • Good presentation skills on email and calls to relay updates and discuss needs

  • Excellent prioritization skills

  • Able to work without supervision and be results-oriented.

  • Operational knowledge of ChannelAdvisor, Linnworks, or any similar systems in listing management is a big plus

This marketplace operations manager is a remote-based role with some flexibility on hours.

As they are results-oriented. However, you are expected to be online at UK business times on average. Occasional trips to London for team days and company updates are expected. Candidates outside the UK are welcome to apply however and will be reviewed on a case-by-case basis.

When applying for this role please state where you’re currently based, which locations you are happy to commute to, and upload a Microsoft Word version of your CV excluding imagery.

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